Stomp Moto

Warranty Coverage The vehicle comes with a 1-year / 6,000km warranty, whichever comes first. This warranty covers the motor, controller, battery, charger, instrument panel and frame (non-wearable components). This warranty applies only to Trail, Street and Off-road models that have not been used in competitive racing. Component coverage breakdown Battery: The battery should be charged within an ambient temperature range of 0°C to 45°C. Normal charging and discharging operations are supported within an operating temperature range of -20°C to 60°C. Any voltage irregularities or charging/discharging failures not caused by external factors are covered under the warranty. Warranty Period: 12 months / 6,000km Motor: Covered failures include breakage, coil phase loss, magnet demagnetization, bearing damage, cracked housings, and burnout (excluding human-induced factors). Warranty Period: 12 months / 6,000km MCU: The product is covered under warranty in the event of performance failure or irreparable damage resulting from manufacturing or quality defects. Warranty Period: 12 months / 6,000km Charger: The product is covered under warranty in the event of performance failure or irreparable damage resulting from manufacturing or quality defects. Warranty Period: 12 months / 6,000km Dashboard: The product is covered under warranty in the event of performance failure or irreparable damage resulting from manufacturing or quality defects. Warranty Period: 12 months / 6,000km BCU: The product is covered under warranty in the event of performance failure or irreparable damage resulting from manufacturing or quality defects. Warranty Period: 12 months / 6,000km DCDC: The product is covered under warranty in the event of performance failure or irreparable damage resulting from manufacturing or quality defects. Warranty Period: 12 months / 6,000km Vehicle Wiring Harness: Cracks or deformations not caused by an external force; Products not opened without authorization, with original labels intact. Short circuits, broken circuits, or other quality defects affecting functionality, provided the wiring remains undamaged and unaltered. Warranty Period: 12 months / 6,000km Frame/Shock Absorber: Structural weld failures, including natural separation, joint fractures, or deformations of the frame, qualify the part for replacement. Additionally, shock absorbers showing abnormal damping performance or oil leakage are also eligible for replacement. Warranty Period: 12 months / 6,000km For competition vehicles or any vehicles used in racing events, the warranty shall only be valid for 30 days from the date of purchase. Your warranty may be eligible for extension beyond the initial period. Please contact your dealer for further details. Parts and Labour warranty only, valid with an up to date service record. Non-Warranty Policy This warranty does not cover any failures caused by the following reasons: Failure to operate the vehicle according to the user manual or lack of proper maintenance. Modification, replacement or installation of non-original parts or any parts (new or used) not officially approved by the company. Damage caused by accidents, collisions, vandalism, improper operation, misuse, negligence, competitive racing, or riding under similar extreme conditions. Any unauthorized modifications, replacements, or alterations to electrical components (e.g., motor, motor controller, battery pack, etc.). Normal wear and tear or aging of consumable parts, including but not limited to: Tyres, brake discs, chains, sprockets, bearings, seals, foot pegs, saddles, exterior trims, and other non-warranty components (parts and labor costs excluded). Damage, malfunctions, or performance issues resulting from continued operation after a fault code is displayed. Use of incorrect chemical agents in the vehicle. Damage, malfunctions or performance issues caused by installing or using any electrical equipment not sold or approved by the company. In addition, our company's product after-sales service is only available to end-users who purchase our products through official channels, and does not apply to vehicles or accessories imported or distributed without our authorization. Owners responsibility To qualify for this warranty, you'll need to make sure your product is used and maintained according to the owner's manual and PDI sheet (including the recommended service schedule). If you ever have a warranty issue, please take your product to an authorised Stomp Distribution dealer along with your proof of purchase and PDI completed by a qualified motorcycle technician. All claims go through our online warranty form. Source: https://stompmoto.com/warranty/ (Warranty) and https://stompmoto.com/terms/ (T&Cs, "Owners responsibility" and "Warranty claims"), retrieved September 24, 2026.